Connect Microsoft Teams
Get Strix critical alerts in the Teams channel your team already lives in. Create an incoming webhook, paste it into Strix, and send a test — that's the whole setup.
How it works
Teams is a notification destination, not an alert source. The flow runs one way.
Strix → Teams
When a critical alert fires, Strix POSTs a card to your Teams incoming webhook, and it appears in the channel that webhook targets.
Critical alerts only
Only critical alerts notify — the same bar that auto-opens a case — so the channel stays a stream of things worth reacting to, not every event.
Set it up
Three steps from an empty channel to live alerts.
Before you start
- A Microsoft Teams channel where you can add an incoming webhook.
- Admin access in Strix (only admins can save the webhook).
- Permission to add connectors / create a Workflows flow in your tenant.
Two ways to make a Teams webhook
Microsoft is retiring the classic Incoming Webhook connector. If your tenant still has it, use it (step 1 below). If not, create a Power Automate “Workflows” flow with the “When a Teams webhook request is received” trigger — it gives you an incoming webhook URL too. Either URL goes into the same Strix field.
- 1
Create an incoming webhook in Teams
In Microsoft Teams, open the channel that should receive alerts → ⋯ (More options) → Manage channel → Connectors (or Edit → Connectors). Find Incoming Webhook → Configure, name it “Strix”, optionally upload an icon, and Create. Teams generates a webhook URL — copy it.
https://<tenant>.webhook.office.com/webhookb2/00000000-0000-0000-0000-000000000000@.../IncomingWebhook/.../... - 2
Paste it into Strix
In Strix, open Integrations → Microsoft Teams → Configure. Paste the webhook URL into the Webhook URL field and Save. Only an admin can set this; other members see it as managed by an admin.
- 3
Send a test
Click Test. Strix posts a sample card to the channel so you can confirm it lands before real alerts flow. The panel also shows delivery health — how many notifications are pending and how many have failed.
What lands in Teams
You're connected when…
- Integrations → Microsoft Teams shows your saved webhook URL.
- Clicking Test posts a sample card into the chosen Teams channel.
- The delivery panel shows 0 failed deliveries after a successful test.
- The next critical alert appears in the channel automatically.
Troubleshooting
Keep the webhook safe
The incoming webhook URL is a secret — anyone with it can post into your channel. Store it only in Strix. If it leaks, remove it in Teams (that invalidates it), create a new one, and update it in Integrations → Microsoft Teams.